Most companies run employee-recognition programs, but they often fall flat. They become another box for managers to check, completely disconnected from what employees actually accomplish. Some organizations try to fix this by creating special awards for people who've led major initiatives or embodied company values. But that approach creates its own problem: awards become elite opportunities for a chosen few, leaving the majority of the workforce feeling overlooked. Here's wh

We've all grown up hearing the Golden Rule, "Treat others as you'd like to be treated." It's been drilled into us since kindergarten, right? Well, here's the thing — I've been thinking about this a lot lately, especially as our team at Cloud Business Services has grown and evolved. And honestly? That old Golden Rule has a pretty big flaw. The problem is simple: Not everyone is just like you. I know, I know. It sounds obvious when you say it out loud. But how often do we actua

You know how sometimes you ask what feels like a simple question, and the response tells you everything you need to know about a much bigger problem? "Tell me about your career goals." I've asked this question dozens of times over the years — to team members, to colleagues I'm mentoring, to people in our Bootcamp program. And you know what I get back more often than I'd like to admit? A blank stare. Sometimes followed by an uncomfortable laugh or a hesitant "I'm not really su

Here's the thing: our smartphones have become extensions of ourselves. They run our businesses, connect us to clients, keep our teams...

You know that feeling when your company hits a rough patch? That immediate instinct to roll up your sleeves, work longer hours, and...

You know that feeling when you're so tired that even your coffee needs coffee? When every task feels like you're pushing a boulder...

You know that feeling when you look in the mirror and barely recognize the person staring back at you? Not physically – I'm talking about...

You know how the pandemic completely flipped our work world upside down? One day we're all in offices, and the next, we're trying to...

You know how we always talk about the importance of good leadership? Well, today I want to dive into something that's been on my mind...

Let me guess – you've always been the one with the plan, the drive, the relentless ambition that others admire. You're the high achiever,...

Let me ask you something: Are you a perfectionist? If you nodded yes, you're probably thinking that's a good thing. After all, who...

As business owners, it's easy to feel like you're in complete control of your workplace. After all, you're the boss, right? But here's...

Let's talk about something that's close to my heart - creating workplaces where everyone can thrive. As someone who's built a team of...

If you've just learned that your company is being sold, you're probably wondering: "What does this mean for my job?" It's a valid concern...

Let's talk about something that catches most managers off guard – those inevitable compensation conversations with your team. You know...

Can we talk about something for a minute? You know that thing you need from your coworker – the favour, the introduction, the extra help...

Are you struggling to master your understanding of the difference between "Client Accounting Services (CAS)" and "Client Accounting &...

Let's talk about something that's been on my mind lately – and probably yours too if you're managing a hybrid team. You know that feeling...

You know what happened to me about three years ago? Cloud Business Services was going through one of those periods where everything felt...

Can we have a real talk for a minute? I know you know that sleep, good food, exercise, connecting with people, and downtime are...