Hello, wonderful people! 😊
Let's talk about something we all dread but is almost inevitable in business—a bad review. And not just any bad review, but one that's downright false. I've been there, and it's a tough pill to swallow. While I'm taking the legal route to clear my name, I've also found a way to protect my reputation in real time.
The Google Review Conundrum
We all know Google can be a bit stubborn when it comes to removing reviews. Even if you've got all the evidence to prove a review is false, it's likely to stick around. So, what's the immediate action plan? The answer is simple yet effective: drown that bad review in a sea of positive, genuine reviews from your happy clients.
The Knight in Shining Armor: NiceJob
Enter NiceJob, my newfound hero in the realm of online reviews. They've got this nifty feature where they sync up with my QuickBooks Online. Every time I send an invoice, it triggers a review request to my client. It's like having a personal assistant who takes care of your online reputation!
The Art of the Follow-Up
But wait, there's more! NiceJob doesn't just send a one-off request. They follow up three times to ensure your client has every opportunity to leave a review. And if they still don't respond? No sweat! They're removed from the contact list for six months, giving you time to focus on other clients.
Spread the Love Across Platforms
If a client has already left a Google review, NiceJob is smart enough to ask them for a review on another platform the next time you invoice them. This way, you're not just building credibility on one platform but creating a well-rounded online reputation.
The Opt-Out Option: A User-Friendly Feature
Opting a client out of this process is as easy as pie. Create the invoice in your accounting software, pop over to NiceJob to sync and opt out that client, and then go back to send the invoice. It's a smooth, hassle-free process.
The Social Media Bonus 🍒
Here's where it gets even better: for every 4 or 5-star Google review you receive, NiceJob automatically shares it on your connected social media channels. This not only amplifies your positive reviews but also helps solidify your brand image.
My Transformation Story
Before NiceJob, I had a 5-star review and a completely undeserved 1-star review on Google. Fast forward to a month with NiceJob, and I now have 21 Google reviews with a stellar average of 4.8! That one false review has been overshadowed by genuine, glowing testimonials.
Why Not Try It?
If this sounds like something you need, you can try NiceJob for free by clicking here.
Final Thoughts
Managing your online reputation is crucial in today's digital age. If you're facing challenges due to unfair reviews, NiceJob could be the game-changer you've been looking for. It's been a total lifesaver for me, and I couldn't recommend it enough.
Keep shining, you amazing people! ✨
Until next time,
Tanya Hilts, CPB, FCPB, AIA
Level 5 Certified Advisor
CEO, Cloud Business Services
About the author:
Tanya Hilts is a seasoned professional based in Ontario, Canada. Tanya is the CEO of Cloud Business Services and the founder of Bookkeepers' Bootcamp. She's on a mission to simplify finance and boost efficiency for businesses. With numerous industry certifications and a trail of awards, Tanya is your trusted partner in achieving financial success.
Tanya is not only a financial expert but also a passionate coach and collaborator for accounting professionals. She guides and works closely with professionals to enhance their business processes and thrive in the ever-evolving financial landscape.