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From Small Talk to Strong Work Relationships

  • Writer: Tanya Hilts
    Tanya Hilts
  • May 22
  • 2 min read

Building relationships at work isn’t as simple as “be more outgoing.” Real connection takes intention, repetition, and a little courage—especially if you’re new, remote, introverted, or just busy.


The good news: you don’t need to become the office social butterfly. You just need a plan that makes connection easier to start and easier to repeat.


1) Start by creating more chances to talk


Most workplace relationships don’t begin with a big moment. They begin with small, low-stakes interactions that happen often enough to feel natural.


If you work in an office, choose proximity on purpose:

  • Sit or work occasionally in a higher-traffic area (near the kitchen, printer, or common space)

  • Take breaks where people naturally pass through

  • Keep your body language open—headphones off sometimes, quick smile, simple hello


If meetings are your main touchpoint, use the “before it starts” window:

  • Join a few minutes early

  • Ask an easy question (“How’s your week going?” or “How did that project wrap up?”)

  • Comment on something neutral and shared (weather, workload, upcoming deadlines)


These moments aren’t fluff—they’re the on-ramp to trust.


2) Turn one-time chats into familiar rapport


A single conversation is nice. A second conversation is where momentum starts.


The simplest way to move from “we’ve talked once” to “we know each other” is to follow up.

  • Reference what you discussed last time (“How did that client call go?”)

  • Share something useful related to it (“I found a resource you might like.”)

  • Or keep it light and consistent (“Good seeing you again!”)


This step matters because it signals: I noticed you. I remember you. I’m safe to talk to.


3) Make the relationship real by being proactive


Rapport becomes a relationship when you create space for it.


Once you’ve had a few positive touchpoints, take the next step:

  • Suggest a quick coffee or walk

  • Ask for 15 minutes to learn about their role

  • Invite them to share how they approached a challenge you’re facing


Keep it simple and respectful:

  • “Would you be open to a quick coffee sometime next week?”

  • “I’d love to hear how you got into your role—could I grab 15 minutes?”


You’re not asking for a favour. You’re offering connection.


4) Let consistency do the heavy lifting


You don’t need to force closeness. You need to show up often enough that trust has room to grow.


Over time, these small actions can lead to:

  • Mentors who advocate for you

  • Peers who share context and opportunities

  • Cross-team relationships that make work smoother

  • A stronger sense of belonging and confidence


And yes—sometimes, the right relationship at the right time can change your career trajectory.


Until next time,


 
 
 

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