The Secret Weapon Your Business Might Be Missing: Kindness 💫
- Tanya Hilts

- Mar 29, 2025
- 2 min read

You know how sometimes the workplace can feel like it's running on caffeine and deadlines? Well, today I want to talk about something that's been on my mind lately – the power of kindness in our professional lives, especially during those high-stress moments we all face.
Here's the thing: as a business owner who works closely with my amazing team at Cloud Business Services, I've learned that kindness isn't just a nice-to-have – it's absolutely essential for creating a thriving workplace. And guess what? Science backs this up! Research shows that being kind isn't just good for others; it's actually a powerful tool for improving our own mental health too.
Let me share some practical ways we've implemented this at CBS:
Self-Kindness Comes First You know that airline safety instruction about putting on your own oxygen mask before helping others? The same principle applies here. I've learned (sometimes the hard way!) that setting clear boundaries and taking time to recharge isn't selfish – it's necessary. For me, that means blocking off "no-meeting Wednesdays" for focused work and self-care.
Building Real Connections Even with our hybrid work setup, we make it a priority to maintain genuine connections. During our team check-ins, we don't just dive into work stuff – we take time to chat about life. Whether it's celebrating Sandra's new puppy or hearing about Elizabeth's garden progress, these moments matter.
The Power of Genuine Praise I make it a point to recognize our team's wins, big and small. Just yesterday, I noticed how Tammy-Lee went above and beyond to help a client understand their financial reports. Taking a moment to acknowledge these efforts doesn't just make someone's day – it builds a culture of appreciation.
Constructive Feedback with Care Here's something I've discovered: when you know your team well, you can provide feedback in a way that actually helps them grow. It's not about sugar-coating – it's about delivering honest input with empathy and understanding.
Want to know the best part? These small acts of kindness create a ripple effect. I've seen firsthand how a positive team environment leads to better client relationships, more innovative solutions, and yes – even improved bottom lines.
What about you? How do you practice kindness in your workplace? I'd love to hear your thoughts and experiences in the comments below!
Until Next Time,


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