Mission Statement

Empowering entrepreneurs to reach their full potential is our passion

Helping Hand
Helping Hand

Meet The Team

Cloud Business Services, (Rebranded from Cloud Bookkeeping Services in 2020), is proud to be a forward-thinking, multi-award-winning team.  Our team took home Intuit's 2018 (and final) Global Firm of the Future title as recognition for leading the way within the accounting industry in the new age with online apps and real-time accounting to be able to serve our clients better and prove that we are more than just bookkeepers.  We offer high-quality customer service as we invest ourselves with our client partners.  We firmly believe that when our clients succeed, we succeed.  

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Our Core Values

  • We believe in strong customer service and have many long term, loyal clients.

  • We enjoy the satisfaction of helping our business clients grow their businesses successfully.

  • We guarantee security and privacy.

  • We believe in short term benefits that will turn into long term results.

  • We believe in giving back to the community and are involved with providing complementary support services to select local individuals and non-profit organizations.

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Tanya Hilts, CPB 

Cloud Accounting Professional

Impactful Advisor

Level 5 Certified Advisor


As the founder of Cloud Business Services, Tanya has a passion for streamlining processes and increasing office efficiency and client outcomes.  With a relentless vision to bring the very best tools to her team as well as the bookkeeping community in general, Tanya created “Bookkeeper’s Bootcamp,” in 2017.  It is an industry-accredited 12-week program that assists accounting professionals in North America who wish to improve and stimulate growth and prosperity focusing on collaboration and changes within the industry and emerging cloud technology.  

Tanya has earned her Level 5 Certified  Advisor designation by being a graduate of the Mentor Plus® Program.  The designation is only provided by Mentor Plus, the leading training and consulting organization to the accounting profession. Tanya has earned her Certified Professional Bookkeeper designation through CPB Canada, is an Advanced Certified QuickBooks Online ProAdvisor, and a Member of the Intuit Trainer Writer Network. To Tanya, being a forward-thinking entrepreneur means constantly increasing her own knowledge level and obtaining more certifications, education, and experience in order to not only increase the services and benefits she can offer her clients but to spread that awareness to other members of the accounting community.  Tanya's passion for advancing the accounting profession has lead her to regular speaking engagements.  Tanya's publically known enthusiasm for the industry has led her to become a current Director of CPB Canada. 


Some of Tanya's recent accolades include being named the 2020 Top Canadian ProAdvisor and 2019 CBP Canada Professional of the Year.  Tanya led her team to win the 2018 Global Intuit Firm of the Future, she was recognized as one of Practice Ignitions Top 50 Women in Accounting Globally two years running for 2018 and 2019, a 2018 Inspire Bookkeeper Award winner, one of the 21 finalists for the 2017 “Top 10 Influencers in the Canadian Bookkeeping World”, a Hubdoc Top 50 Cloud Accounting Firm for 2017 & 2018, as well as an Insightful Accountants Top 100 ProAdvisors for 2018, 2019, 2020 & 2021.

​One of the most important core values of Cloud Business Services is the team’s belief in sharing knowledge and contributing to the community. Tanya is a volunteer mentor for Futurepreneur Canada, helping to guide and shape tomorrow’s entrepreneurs.

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David Pankiewich, CPA, CA, CEA

Chartered Professional Accountant, Business Consultant

Strategic Cloud Business Services Partner

As a chartered professional accountant and founder of the firm, David has over 25 years experience helping and coaching business owners and their families, in a variety of industries and income levels, achieve success.  He seeks to understand the goals and needs of each business owner and provides accounting systems and regular management meetings to help business owners reach their goals and meet their needs.  As a price consultant, he helps clients increase their profits through effective pricing strategies and systems.  He also works with clients and their existing advisors to ensure that comprehensive financial, wealth, succession, and estate planning is provided. 

David has completed both the Chartered Professional Accountants of Canada three-year In-depth Tax Program and the Advanced Tax Program for Owner Manager Businesses.  He has also completed the two-year STEP Canada diploma program for trust and estate professionals and the diploma program from the Canadian Institute of Certified Executor Advisors and is knowledgeable in the planning areas of wills, trusts, estates, business succession, and insurance. 

He is a member of both the Chartered Professional Accountants of Canada and the Chartered Professional Accountants of Ontario and a member of the Canadian Tax Foundation.  He also volunteers as an Area Leader for the Chartered Professional Accountants of Canada Community Connect Program, to coordinate and provide the “Financial Decisions Matter” series of seminars to improve financial literacy in the community.

To find out more about how David Pankiewich Chartered Accountant Professional Corporation has partnered with Cloud Business Services to be able to serve our clients better click here. 

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Office Manager

Rosie is probably the most important member of our team. She is the proverbial glue, holding the entire operation together. She is Cloud Business Services' Office Manager and can bring the entire team into line with just a quick wag of the tail.  

She is very, very passionate about customer care, and greets all of our clients personally, ensuring that the team is keeping our clients happy.  She has her very own fluffy bed in the office, and enjoys overseeing the team and keeping everyone motivated!

Leanne Ballard

Cloud Accounting Specialist

Operations Leader

QBO Certified


Leanne joined the Cloud Business Services team in Early 2016. With a true entrepreneurial spirit and background, Leanne has become a vital integral part of the Cloud Business Services team. As our Operations Leader, Leanne manages all of Cloud Business Services' social media, and office processes, with a passion for client care and interactions. Leanne is also certified on main software programs like QuickBooks Online, Hubdoc, TSheets, and Dext (formerly Receipt-Bank), and is always ready to assist our valuable clients with a smile and a whole lot of hard work and dedication.

Leanne believes it is important to invest time and resources within our local community to build better businesses and is a Futurepreneur Canada volunteer and mentor. She is also President of our Local Quinte Women in Business chapter, celebrating local women of Quinte and their business ventures, goals, and success.  Leanne is also a member of CPB Canada.

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Sandra Byers

Cloud Accounting Specialist

QBO Advanced Certified

Sandra joined Cloud Business Services in 2017 and was the missing part of our little puzzle. She has an Accounts Receivable background and has quickly adapted to the bookkeeping world. Sandra also possesses extensive customer service experience, and has a real passion for customer care, ensuring that our clients receive the very best guidance and assistance. 

Sandra is also certified on our main software programs such as QuickBooks Online, Hubdoc, and Dext (formerly Receipt-Bank), and is passionate about continued learning.  Sandra is currently working towards her CPB designation through CPB Canada.

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Tammy-Lee Moore

Cloud Accounting Specialist

Tammy-Lee has over 30 years of diversified bookkeeping & accounting experience.  It is her mission to help those around her and bring balance back into their lives.


Although Tammy-Lee is not a front-facing team member, that does not mitigate her impact on our business.  Tammy-Lee enjoys the detective work sometimes involved within year-end and clean-ups, as well as any review and year-end work.  This has made her an invaluable addition.       

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Elizabeth Hilts

Creative Director

With a passion for film, Elizabeth has the responsibility of working with our recordings to ensure the content is edited and professional before publishing on our social media channels.  She also works with some of our projects right from the beginning that require full storyboard creation and directing and ensuring everything produced embodies our brand.     

Freyja Norell

Administrative Assistant

Freyja is our most recent addition and is eager to learn the ropes.  As a lover of math, and technically proficient Freyja is quickly proving to be a valuable team member.