Meet The Team

Cloud Business Services, (Rebranded from Cloud Bookkeeping Services in 2020), is proud to be a forward-thinking, multi-award-winning team.  Our team took home Intuit's 2018 (and final) Global Firm of the Future title as recognition for leading the way within the accounting industry in the new age with online apps and real-time accounting to be able to serve our clients better and prove that we are more than just bookkeepers.  We offer high-quality customer service as we invest ourselves with our client partners.  We firmly believe that when our clients succeed, we succeed.  

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Our Core Values

  • We believe in strong customer service and have many long term, loyal clients.

  • We enjoy the satisfaction of helping our business clients grow their businesses successfully.

  • We guarantee security and privacy.

  • We believe in short term benefits that will turn into long term results.

  • We believe in giving back to the community and are involved with providing complementary support services to select local individuals and non-profit organizations.

Tanya Hilts, CPB

Cloud Accounting Professional



As the founder of Cloud Business Services. Tanya has a passion for streamlining processes and increasing office efficiency and client outcomes.  With a relentless vision to bring the very best tools to her team as well as the bookkeeping community in general, Tanya created “Bookkeeper’s Bootcamp,” in 2017.  It is an accredited 12-week program that assists accounting professionals in North America who wish to improve and stimulate growth and prosperity focusing on collaboration and changes within the industry and emerging cloud technology.  

Tanya has earned her Certified Professional Bookkeeper designation through CPB Canada, is an Advanced Certified QuickBooks Online ProAdvisor, and a Member of the Intuit Trainer Writer Network. To Tanya, being a forward-thinking entrepreneur means constantly increasing her own knowledge level and obtaining more certifications, education, and experience in order to not only increase the services and benefits she can offer her clients but to spread that awareness to other members of the accounting community.  Tanya's passion for advancing the accounting profession has lead her to regular speaking engagements.  Tanya's publically known enthusiasm for the industry has led her to become a current Director of CPB Canada. 


Some of Tanya's recent accolades include being awarded the 2019 CBP Canada Professional of the Year, she led her team to win the 2018 Global Intuit Firm of the Future, she was recognized as one of Practice Ignitions Top 50 Women in Accounting Globally two years running for 2018 and 2019, a 2018 Inspire Bookkeeper Award winner, one of the 21 finalists for the 2017 “Top 10 Influencers in the Canadian Bookkeeping World”, a Hubdoc Top 50 Cloud Accounting Firm for 2017 & 2018, as well as an Insightful Accountants Top 100 ProAdvisors for 2018, 2019 & 2020.

​One of the most important core values of Cloud Business Services is the team’s belief in sharing knowledge and contributing to the community. Tanya is a volunteer mentor for Futurepreneur Canada, helping to guide and shape tomorrow’s entrepreneurs.


Office Manager

Rosie is probably the most important member of our team. She is the proverbial glue, holding the entire operation together. She is Cloud Business Services' Office Manager and can bring the entire team into line with just a quick wag of the tail.  

She is very, very passionate about customer care, and greets all of our clients personally, ensuring that the team is keeping our clients happy.  She has her very own fluffy bed in the office, and enjoys overseeing the team and keeping everyone motivated!

Leanne Ballard

Cloud Accounting Specialist

Operations Leader


Leanne joined the Cloud Business Services team in Early 2016. With a true entrepreneurial spirit and background, Leanne has become a vital integral part of the Cloud Business Services team. As our Operations Leader, Leanne manages all of Cloud Business Services' social media, and office processes, with a passion for client care and interactions. Leanne is also certified on main software programs like QuickBooks Online, Hubdoc, TSheets, and Receipt-Bank, and is always ready to assist our valuable clients with a smile and a whole lot of hard work and dedication.

Leanne believes it is important to invest time and resources within our local community to build better businesses and is an active Futurepreneur Canada volunteer and mentor. She is also Vice President of our Local Quinte Women in Business chapter, celebrating local women of Quinte and their business ventures, goals, and success.  Leanne is also a member of CPB Canada.

Sandra Byers

Cloud Accounting Specialist

Sandra joined Cloud Business Services in 2017 and was the missing part of our little puzzle. She has an Accounts Receivable background and has quickly adapted to the bookkeeping world. Sandra also possesses extensive customer service experience, and has a real passion for customer care, ensuring that our clients receive the very best guidance and assistance. 

Sandra is also certified on our main software programs such as QuickBooks Online, Hubdoc, and Receipt-Bank, and is passionate about continued learning.  Sandra is currently working towards her CPB designation through CPB Canada.