We know that this is a time of uncertainty and we would like to help provide you with information and resources to help reduce any confusion for you, your family, friends, and your employees.
Have Canada Emergency Business Account (CEBA) questions? Check-in on your application status or clarify the application process by contacting the new CEBA call centre. It is open Monday to Friday, from 8 a.m. to 9 p.m. EDT, and can provide you with answers to:
Application status questions, such as “Why was I declined?” or “Why was my document rejected?”
Program clarification questions, such as “What is an eligible non-deferrable expense?” and “How are they calculated?”
Application support questions, such as “Why is my document deemed low quality?"
You will need your application number to receive information about your file. Contact the call centre today: 1-888-324-4201
General tips and information...
Watch this 30 minute pre-recorded webinar with information on how the current crisis could impact your business and helpful tips on how to minimize the impact. Watch...
What employers should know during COVID-19 - CTV News
Working from home during COVID-19 - BBC.com
32 Tips for Working from home - PeopleManagingPeople.com
COVID - What parents should know - Unicef.org
An article about guarding mental health during the COVID-19 pandemic - Rehab 4 Addiction
The CEBA call centre is now open to answer your application questions